The story of money and funding in my adulthood began on an early March afternoon in 1982, in the living room of my second-story apartment in Ithaca, N.Y. My roommate Jon and I were wordlessly enjoying our intelligence and listening to the cold wind outside when, above our heads, something screamed.
We looked at each other and Jon said something that social media now abbreviates to WTF, then we heard tiny paws scrabbling and another shrill scream. Squirrels. “Guess those nuts for winter are running out,” Jon said.
Those long-gone squirrels (some gone longer than others) come to mind every June when the notice arrives in my mailbox from the NYC Human Resources Administration: “Dear Consumer, it is time to review your Medicaid/Managed Long Term Care/Medicare Savings Program (QMB) coverage. Please carefully read the printed information that appears below…”
I didn’t always but I sure do now, year after year, my stomach making little sounds that are probably spelled something like QMB. Never have the words said plainly what I, through the years, learned that the letter really means: Carefully obey and adhere to a set of shifting and unwritten rules or we will shut off the tap! When people want your attention, they talk about love and sex. When they want you on your knees, they cut off the money.
Parents of special needs kids say “Medicaid Waiver” the way German troops probably once whispered “Patton’s coming.” According to the waiver page of Medicaid.gov (“Keeping America Healthy”), “People with Developmental Disabilities who are not covered by Medicaid can receive similar services by applying for a Medicaid waiver.”
Services run from case management and service coordination to habilitation and respite – all stuff a compassionate society has degreed sensible and needed after the move some 30 years ago away “from institutional care for the elderly and persons with disabilities in favor of providing home and community-based services.”
There seem to be several types of waivers designated by “section”: 1115, 1115(b), 1915(b) and 1915(c). I try to find out what these numbers mean by reading their web pages that are filled with words such as “home,” “community settings,” “continuum of services.” I still come away confused, left with just my familiar feeling that when my 16-year-old giggles over “The Teletubbies” any money that keeps a respites worker coming or a Saturday program open, that lubricates the wheels of help, is a godsend.
That money is invisible to me; agencies seem to get it directly. It’s also easy to interrupt. Once when I ignored the notice and the deadline passed, our home-respite worker soon called me. “My supervisor called me and told me not to come to you guys anymore,” she said.
I’ve tried many ways to mess this up, starting with ignoring the notice altogether (…my supervisor called me … ) to answering the questions honestly, clearly and on time. One June, preening with efficiency, I instantly handed the notice off to Alex’s excellent service coordinator to fill out and deliver to the Medicaid office weeks before the deadline. Our coordinator was on my phone three days later. “They said we can’t submit it yet,” she said. “They said we’re trying to submit too early.”
As I carefully read the printed information June after June, I also realize that keeping the money flowing is getting harder. Alex’s agency, for example, now has a full-time staffer to help parents wrestle with the waiver form: a full-time salary not going to a service coordinator, a camp director or someone to mop the floor of a residence home.
Not to mention how the bureaucracy annually tries to trick parents like me with not only the wrong form but the complete absence of an appropriate form (what I once heard the director of an autism school term, “The annual torture they put my parents through…”). The waiver form asks for various income information, proof of assets, other insurance coverage and similar matters. What it requires from parents like me, I learned the hard way, is a simple declaration across the top that my son Alex has no income and that his family’s income has no bearing on his receiving the waiver benefit. Nowhere does the form instruct me to write this down. In other words, the form asks for information that has no place on the form.
“Why yes,” I feel like telling Medicaid, “my son does still have autism.”
One year I handed the completed form to a Medicaid staffer and watched her amble behind the counter for a full minute, unsure of where or how to file it. God bless them for the money; god damn them for the cruelty.
“Medicaid waiver disabilities complaints” turns up nothing on Google. Is New York City special? I don’t think so: I once talked to a parent from Arkansas who said the only office in his state to take waiver paperwork, which must be filed in person, was an eight-hour drive away in Little Rock. What makes Medicaid act this way? Obviously we’re dealing with a fragment of government compassion that’s been dumped on an agency that, unsupervised, has no intention of gladly fulfilling a mission of compassion.
Yes, I know, better than the days of the Willowbrook, when there weren’t so many services and a good deal many more manacles. Now there are services, fueled by the government and because a few generations ago parents got together and demanded – by threat of vote – that there be programs to help those born like my son. Better than the days of Willowbrook, in the days, a high school friend observed once, “before the world became all about money.”
The Oakland County (Michigan) Community Mental Health Authority tightens its belt in the wake of a $21 million deficit caused by the cuts in Medicaid and rising costs and demands for services. The NYC Department of Education slashes $250,000 from a proven socialization program for middle schoolers with Asperger’s. In Limerick, Ireland, special-needs school kids endure oversized classes while their one-to-one teaching time has been cut by almost a fifth.
This is the way people with their hands on the money act when that money dries up, when the pile of nuts starts to seriously dwindle a long long time before the winter ends.